Terms of Service

1. Acceptance

By accessing or using Token ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms form a binding agreement between you ("you", "User") and Token ("we", "us", "Service Provider").

2. Description of service

Token provides a secure online service for sharing documents within password-protected rooms. Core features include: end-to-end encrypted file storage, optional NDA gating, access logging, and the ability to revoke shared links. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. Account registration

Access to Token requires account registration. You must provide a valid email address and complete login via a one-time code. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. You must notify us immediately of any unauthorised use.

4. Acceptable use

You agree not to use the Service to:

• Upload or share any content that is illegal, harmful, or infringing
• Share content containing personal data of third parties without their consent or a lawful basis
• Attempt to reverse-engineer, decrypt, or circumvent the encryption mechanisms
• Use the Service to distribute malware or other malicious code
• Harass, defame, or threaten other users or third parties
• Violate any applicable law or regulation in your jurisdiction

5. Your content

You retain full ownership of all content you upload to Token ("Your Content"). By using the Service, you grant us a limited licence to process, store, and transmit Your Content solely as necessary to provide the Service to you.

You are solely responsible for ensuring you have all necessary rights, consents, and lawful bases before uploading any content. We do not claim any ownership over Your Content.

Encryption: Files you upload are encrypted client-side before storage. You control the encryption password. We cannot decrypt your files, access your plaintext content, or recover your password.

6. Recipients and shared access

When you share a room with a third party ("Recipient"), you are responsible for ensuring the Recipient's email address is accurate and that sharing the content with them is lawful. You must obtain any required consents before sharing personal data about third parties.

You may configure expiry dates, view-only restrictions, and revocation for any shared link. Once revoked, the Recipient's access is immediately terminated.

7. Fees and billing

Certain features require a paid subscription. Fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change pricing with 30 days' notice before the start of your next billing period.

If you cancel a paid plan, your subscription continues until the end of the current billing period. Your plan limits revert to the Free tier at the start of the next period.

8. Service availability

We endeavour to keep the Service available 99.9% of the time but do not guarantee uninterrupted access. We may perform scheduled or emergency maintenance at any time. We are not liable for any downtime or data loss arising from circumstances beyond our reasonable control, including force majeure events, third-party infrastructure failures, or acts of third parties.

9. Termination

You may delete your account and all associated data at any time from your workspace settings. Upon deletion, all rooms, files, and access records associated with your account are permanently removed within 30 days.

We may suspend or terminate your account immediately and without notice if you breach these Terms, engage in illegal activity, or if we are required to do so by law. We reserve the right to delete all data associated with a terminated account in accordance with our data retention policy.

10. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

11. Limitation of liability

To the maximum extent permitted by law, Token and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to loss of data, loss of revenue, loss of profits, or cost of replacement services, even if we have been advised of the possibility of such damages.

Our total aggregate liability in connection with the Service shall not exceed the amount of fees paid by you to us in the 12 months preceding the event giving rise to liability.

12. Indemnification

You agree to indemnify, defend, and hold harmless Token and its officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your content or your use of the Service; or (c) any third-party claim related to content you shared through the Service.

13. Intellectual property

Token, its logos, design, and all original content on the website are owned by Token or its licensors and may not be reproduced, duplicated, or used without our written permission. All other trademarks mentioned are the property of their respective owners.

14. Governing law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Token is registered, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

15. Changes to these terms

We may update these Terms from time to time. We will post the updated version on this page with a revised "Last updated" date. Material changes will be notified by email to active account holders. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. Contact

For questions about these Terms, contact us at legal@token.fyi.